Frequently Asked Questions (FAQ) – BiBOT

Frequently Asked Questions (FAQ) – BiBOT

Welcome to theBiBOT FAQ page.
Here you will find answers to the most frequently asked questions about our services, working methods and collaboration.
Is your question not listed? Please feel free to contact us atcontact@sanum.be— we are happy to help you.

💡General questions

1. What exactly does BiBOT do
BiBOT is a trade name ofSanum B.V.and focuses on the development ofapps, websites and digital solutions.
We offer services such as app development (native, web and hybrid), web design, maintenance, hosting, online marketing and digital strategy.

2. Who does BiBOT work for
We work forcompanies, organizations and startupsthroughout the Netherlands who want to grow through smart digital solutions.
From a simple business app to a fully customized SaaS solution – BiBOT builds what you need.

3. Where is BiBOT located
We are located inEindhoven, but work nationally and digitally.
Thanks to our online approach, we can work together efficiently, wherever your company is located.

⚙️Projects

4. How does a collaboration with BiBOT work
Our working method consists of three phases:

1. Strategy– we discuss your goals, target group and wishes.

2. Design– our designers and developers create your app or website.

3. Test– we ensure error-free delivery and ongoing support.

5. Can BiBOT also improve existing apps or websites
Certainly. We also feedoptimizations, maintenance and redesignsout.
Whether it concerns performance improvement, security or user experience — we think along with your goals.

6. What is the average duration of a project
That depends on the complexity.
A simple website takes an average time2–4 weeks, a custom app6–12 weeks.
During the quotation phase you always receive a clear schedule.

💰Costs

7. How does BiBOT determine the price of a project
We work withcustomized quotes, based on the desired functionalities, technology and size of the project.
This way you only pay for what you really need.

8. How does payment work
We charge for projects up to €1,50050% in advanceand50% upon delivery.
For larger assignments we work withmilestonesand interim payments according to an agreed schedule.
(see also ourGeneral Terms and Conditions)

9. Do the prices include VAT
No, all prices we mention areexcluding VATand any external costs (such as hosting or licenses).

🔒Hosting, maintenance and security

10. BiBOT also offers hosting
Yes, we providereliable and fast hostingon secure servers, including backups, SSL certificates and monitoring.

11. What does maintenance detail
We offer variousmaintenance subscriptionsUn. Think of updates, security checks, bug fixes and performance improvements.
This way your app or website remains stable and secure.

12. How does BiBOT guarantee the security of my data
We work according to theGDPR guidelines, to useencrypted connections (SSL)and keep all software up to date.
You can read more about this in our sectionPrivacy Policy.

📱Technology

13. What technologies does BiBOT use
We work with modern frameworks such asFlutter, ReactNative, Laravel, Node.jsandWordPress.
So we can do bothnative appsashhybrid solutionsrealize.

14. BiBOT can also link APIs or external systems
Yes, we build and integrateAPI linksincluding CRM systems, payment providers and databases.

15. Can I expand my app or website later
Absolute. We develop scalable solutions so you can easily add functionality as your business grows.

🤝Contact

16. How can I reach BiBOT
You can reach us via:
📧E-mail: contact@sanum.be
📞Telephone:040 – 240 5246
🌍Website: www.bibot.nl

17. What is the response time
We usually respondwithin one working dayon emails and contact requests.
We offer priority support for urgent matters or disruptions.

18. Can I get advice without obligation
Yes, we offer onefree introductory meetingin which we discuss your ideas and provide targeted advice.
Easily schedule an appointment through ourcontact page.

📄Other

19. Where can I get thegeneral terms and conditionsfind
Our current terms and conditions can be found on the page
👉General Terms and Conditions BiBOT (Sanum B.V.).

20. How does BiBOT deal with privacy and cookies
We treat personal data with care and transparency.
Read our fullPrivacy PolicyandCookie Policyfor more information.

Do you have another question or would you like personal contact
📩Send us a message– we are happy to help you.