Privacy policy

Privacy policy – ​​BiBOT (trade name of Sanum B.V.)

Last updated:October 13, 2025

1.Introduction

BiBOT, trade name ofSanum B.V., located at theVerdunplein 17, 5627 SZ Eindhoven, attaches great importance to the protection of your personal data.
We process your data exclusively in accordance with theGeneral Data Protection Regulation (GDPR)and other relevant laws and regulations.

In this privacy policy we explain what personal data we collect, why we do so and how we handle this data.

2. Who we are

Sanum B.V. – trading under the name BiBOT
Verdunplein 17
5627 SZ Eindhoven
Chamber of Commerce: 96920238
VAT: NL867832885B01
E-mail:contact@sanum.be
Website:www.bibot.nl

Sanum B.V. is thecontrollerwithin the meaning of the GDPR.

3. Personal data that we process

BiBOT processes your personal data because you use our services, visit our website or provide this data to us yourself (e.g. via a contact form or quote request).

We may process the following data:

  • Name and company name

  • Address details

  • Phone number

  • Email address

  • Chamber of Commerce and VAT number (if applicable)

  • IP address and website behavior (when visiting our site)

  • Content of messages or questions you send to us

  • Payment and invoice details (for business agreements)

We processno special or sensitive personal data.

4. Purposes of data processing

We use your data exclusively for the following purposes:

  1. To be able to provide our services
    (such as web and app development, maintenance, hosting and marketing).

  2. To be able to prepare and send quotations and invoices.

  3. To communicate with you– for example about a project, application or collaboration.

  4. To improve our website and services.

  5. To comply with legal obligations, such as administration and retention obligations.

5. Retention period

We do not store your personal data for longer than necessary for the purpose for which it was collected.
As a rule, we use the following retention periods:

  • Quotation and contact details: maximum12 monthsafter last contact moment.

  • Customer and invoice details:7 years, in accordance with legal retention obligations.

  • Website and usage data: maximum24 months, for analytical purposes.

6. Sharing personal data with third parties

BiBOT sells your datanotto third parties.
We only share data with parties that help us provide our services, such as:

  • Hosting and IT service providers

  • Accounting or administration partners

  • Email providers and marketing tools

We enter into agreements with all these partiesprocessing agreement, so that your data remains safe and confidential.

7. Cookies and tracking

Our website usesfunctional and analytical cookies.
These ensure that the site works properly and give us insight into how visitors use the website.

We useno tracking cookiesto track visitors or to build profiles for marketing purposes, unless you explicitly give permission for this via a cookie banner.

You can find more information about this in our separateCookie Policy(if applicable).

8. Security of your data

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access or disclosure.
Examples of this are:

  • Encrypted connections (SSL certificate);

  • Secure passwords and access management;

  • Regular software updates and backups.

9.Your Rights

You have the following rights under the GDPR:

  • Right of access– you can request which data we process about you.

  • Right to correction– you can have incorrect data corrected.

  • Right to delete– you can request us to delete your data.

  • Right to restriction– you can request to temporarily limit processing.

  • Right to portability– you can have your data transferred to yourself or a third party.

  • Right to object– you can object to the use of your data.

You can submit a request viacontact@sanum.be.
We respond within30 daysafter receiving your request.

10. Complaints

Are you dissatisfied with the way we handle your personal data
Please contact us first.
If you cannot reach an agreement with us, you can file a complaint with theDutch Data Protection Authorityviawww.autoriteitpersoonsgegevens.nl.

11. Changes to this Privacy Policy

BiBOT reserves the right to this privacy policyto change.
We recommend that you consult this page regularly to stay informed of the most recent version.
The date at the top of this document indicates when the privacy policy was last updated.

Contact details

BiBOT – trade name of Sanum B.V.
Verdunplein 17, 5627 SZ Eindhoven
Chamber of Commerce: 96920238
VAT: NL867832885B01
E-mail:contact@sanum.be
Website:www.bibot.nl